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Nixxsol Games Privacy Policy

Introduction

Welcome to Nixxsol Games! This Privacy Policy is designed to provide transparency on how we collect, use, and protect your personal and non-personal information when you use our games or services. Your privacy is important to us, and we are committed to ensuring the safety and security of your data.

By using any of the games or services provided by Nixxsol Games, you agree to the practices outlined in this Privacy Policy. If you do not agree with this policy, please do not use our games or services.

Information We Collect

We collect personal information only when you provide it explicitly for specific purposes, such as creating an account or contacting customer support. This may include:

Account Information: This includes your username, email address, and password.

Customer Support: If you contact our customer support, we may collect information related to your query, including email correspondence and any additional details you provide.

Non-Personal Information: We also collect non-personal information, which does not directly identify you, such as:

Device Information: We collect information about the device you use to access our games, including the device’s unique identifier, operating system, and hardware specifications.

Gameplay Data: We collect data related to your in-game activities, such as high scores, progress, and game settings. This information helps us enhance your gaming experience.

Data Collected By Advertising Parties:  We may use third-party advertising services that collect data for the purpose of serving targeted ads. These advertising parties may collect non-personal information to deliver relevant advertisements within our games. Their data collection and usage practices are governed by their own privacy policies, and you should review those policies for further information.

We May Also Collect Following Information : IP address; Country code;

IDFAs, IDFVs, Advertising IDs;

Language; Locale (specific location where a given language is spoken);

Time zone, session start/stop time,

Network status (Wi-Fi, etc.), browser plug-in types and versions;

User agent string (UA), platform, SDK version, timestamp;

Technical device information (e.g. device model and name, operating system name and version, CPU information, storage size, screen size, firmware, software, mobile phone carrier, Internet service provider, API key identifier for application, International Mobile Equipment Identity (IMEI) on Android, Android ID, Android Serial No);

How We Use Your Information

We use the information we collect for the following purposes:

Enhance User Experience: We may use your data to personalize your gaming experience, such as recommending levels, customizing gameplay, and providing relevant content.

Customer Support: When you contact our customer support, we use your information to assist you and resolve any issues you may encounter while using our games.

Communication: If you have provided your email address, we may use it to send you updates, news, and notifications related to our games. You can opt out of these communications at any time.

Advertising: Non-personal information may be used by third-party advertising services to display targeted ads within our games, making the ads more relevant to your interests.

Data Security

We take data security seriously and have implemented measures to protect your information. These measures include:

Secure Data Storage: Your data is stored on secure servers, protected by industry-standard encryption protocols.

Access Control: Access to user data is restricted to authorized personnel and is limited to what is necessary to provide services or support.

Data Retention: We retain your data for as long as it is necessary for the purposes outlined in this policy. You can request deletion of your data at any time.

Third-Party Services: We ensure that any third-party services we use for advertising or analytics comply with data protection regulations.

Kids Apps Privacy Policy

This Kids Apps Privacy Policy is appointed to provide the legal guardian of a child under the age of 13 with guidance regarding our privacy policies that concern collecting, using and disclosing personal information of children under 13. Parents and legal guardians of children under 13 have certain rights under Children’s Online Privacy Protection Act of 1998 (COPPA, http://www.coppa.org/coppa.html). We do not knowingly and directly collect and store on its servers any personal information from children under the age 13 as that would be a violation of COPPA. Some information may be collected by third party providers of services (advertising networks, etc.) or certain products.

Consent

By using our games and services, you consent to the collection and use of your data as described in this Privacy Policy. You can withdraw your consent at any time by contacting us or adjusting your in-game settings.

Changes To This Privacy Policy

We may update this Privacy Policy as needed. If we make significant changes to our practices, we will inform you via in-game notifications or email.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at info@nixxsolgames.com. We are committed to addressing your inquiries promptly.

Thank you for choosing Nixxsol Games. We value your privacy and are dedicated to providing a safe and enjoyable gaming experience while respecting your data security.

Below are provider names of some of the third-party analytics and advertising services we use. Please see the links below to learn more about the privacy policy of our third-party service providers.

Last Updated: 21 March 2024